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How to Schedule a Virtual Appointment

RMA Long Island IVF is proud to offer telemedicine virtual appointments to our patients via Microsoft Teams. This new option is a safe and convenient way to receive care from our physicians via smartphone, tablet, or computer without leaving the comfort of your home. Virtual appointments can help you to avoid delays and stay on track with your treatment plan despite the challenges posed by the COVID-19 crisis.

What happens during a virtual appointment?
Your RMA Long Island IVF physician is available to discuss most aspects of your care, including:

  • Medication updates and questions regarding dosage and refills
  • Follow-up appointments to check on progress after a procedure
  • Consultations for future surgeries in order to ensure scheduling stays on track
  • Addressing your questions and concerns

How do I sign up for a virtual appointment?

  1. To get started, please call our offices at 877-838-2229. We recommend that you have your insurance card ready when calling us to schedule an appointment. We will review your insurance and provide you with an appointment time that works for you.

  2. You will need a smartphone, tablet, or computer to conduct your appointment.  Please be sure it is fully charged or plugged into a power source and has a camera and microphone.

  3. Next, please download Microsoft Teams to the device you wish to use for your appointment. Step-by step instructions can be found here.

  4. Our office will email you a unique link that can be used to access your appointment. When it’s time for your virtual visit, please use the link.

How does insurance work for virtual appointments?
Virtual appointments function just like a regular doctor’s visit. Your insurance will be charged and you may have a co-pay or deductible. Some insurance companies are waiving co-pays at this time.  Please contact your insurance carrier for more details.

Is telemedicine HIPAA compliant?
Please know that there is a heightened privacy risk when using any virtual platform, however, the Department of Health & Human Services recently announced that it is waiving potential HIPAA penalties for good faith use of telemedicine as long as the public health emergency persists.